This Privacy Policy explains exactly what personal data 92pqk collects from Pakistan players, how it is used, who it may be shared with, and how you can manage or request deletion of your information.
Summary: 92pqk collects only the data needed to operate your account, process PKR payments, and keep the platform secure. We do not sell your personal data to third parties for marketing. You can request access to or deletion of your data at any time by contacting support.
92pqk ("the Platform", "we", "us") takes privacy seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information of users ("you", "Player") who register for or access the 92pqk platform — including the website, Android APK, and mobile browser experience.
By creating an account on 92pqk or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. This policy works alongside our Terms and Conditions and our Responsible Gaming guidelines, all of which govern your relationship with 92pqk.
We keep this policy in plain language wherever possible. If something is unclear, our support team is available 24/7 to explain any section in detail.
92pqk collects personal data through three main channels: information you provide directly, information generated by your use of the platform, and information received from third-party services such as payment providers.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, DOB, CNIC, email, phone | Provided by you at registration |
| Financial Data | Transaction IDs, deposit/withdrawal amounts in PKR | Payment providers (JazzCash, Easypaisa, Raast) |
| Activity Data | Bets placed, games played, session times | Generated by platform use |
| Technical Data | IP address, device type, OS version | Generated automatically on access |
| Communication Data | Support chat logs, email threads | Provided by you when contacting support |
| Preference Data | Deposit limits, notification settings, game preferences | Configured by you in account settings |
92pqk uses personal data only for the purposes listed below. We do not use your data for purposes that are not reasonably connected to operating the platform or fulfilling our obligations to you as a player.
92pqk does not use personal data to build profiles for sale to advertisers or to share with unaffiliated third parties for their own marketing purposes.
All financial transactions on 92pqk are conducted in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other approved mobile wallets.
When you deposit or withdraw, 92pqk records the transaction amount, the payment method type, the transaction reference number from the payment provider, and the timestamp. This is the minimum data needed to confirm payment, match deposits to accounts, and resolve any disputes about transactions.
92pqk does not store your full bank card numbers, JazzCash PIN, Easypaisa MPIN, or any other authentication credential used on a payment provider's system. Payment authentication happens on the payment provider's own secure platform. 92pqk receives only a confirmation token and transaction reference — not your credentials.
To process a PKR transaction, 92pqk must share a minimum set of account information with the relevant payment provider — typically your registered name and the transaction amount. This sharing is limited to what is technically required to complete the transaction. Payment providers have their own privacy policies governing how they handle this data on their end.
92pqk will never ask you to share your JazzCash PIN, Easypaisa MPIN, or online banking password through any channel — not live chat, email, or phone. If anyone claiming to be 92pqk support asks for these credentials, do not share them and report it immediately.
92pqk uses cookies and similar tracking technologies to keep the platform working correctly, remember your preferences, and analyse how the site is used. Below is a breakdown of the types of cookies in use.
These are required for the platform to function. They manage your login session, keep you authenticated while you navigate between sections, and remember your language and display preferences. These cannot be disabled without breaking core platform functionality.
These help us understand how players use the platform — which pages are visited most, how long sessions last, and where users encounter errors. The data collected is aggregated and does not identify individual players. This helps us fix problems and improve the experience for all Pakistan users.
These remember choices you make — such as whether you prefer a specific bingo room or have a favourite sports market like PSL or T20 internationals — to make your return visits more convenient. They do not track you across other websites.
You can manage cookie preferences through your browser settings. Blocking all cookies may affect your ability to log in or use certain platform features correctly. Most modern browsers allow you to accept or reject cookies on a site-by-site basis.
92pqk does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Data is shared only in the limited circumstances described below.
We work with trusted third-party service providers who help us operate the platform — including payment processors (JazzCash, Easypaisa, Raast, card networks), identity verification services, game content providers, cloud hosting and infrastructure services, and customer support tooling. These providers are permitted to use your data only to perform services on 92pqk's behalf and are contractually required to protect it.
92pqk may disclose personal data where required to do so by a valid legal process — such as a court order or formal investigation into financial crime, fraud, or money laundering. We will disclose only the minimum data required to comply with any such request.
In cases where account activity suggests involvement in fraud, bonus abuse at scale, or money laundering, 92pqk may share relevant data with fraud prevention organisations or relevant industry bodies to protect the integrity of the platform and other players.
In the event of a merger, acquisition, or sale of all or part of the 92pqk platform, user data may be transferred to the successor entity. In such a case, 92pqk will notify affected users in advance and ensure that data protection standards are maintained through any transition.
In all cases, 92pqk shares the minimum personal data necessary for the stated purpose. We do not share your betting activity, game history, or responsible gaming preferences with third parties for any purpose other than resolving a direct dispute or complying with a legal obligation.
92pqk retains personal data for as long as your account is active and for a reasonable period afterwards to fulfil legal, financial, and dispute-resolution obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| PKR transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Betting and game activity | 3 years from account closure | Dispute resolution and responsible gaming review |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Device and IP logs | 12 months from last login | Fraud detection and security |
| Self-exclusion records | Indefinitely (until formal request reviewed) | Preventing re-registration after self-exclusion |
When data is no longer required for any of the above purposes, it is securely deleted or anonymised in a way that means it can no longer be linked back to you as an individual.
92pqk uses a range of technical and operational security measures to protect personal data from unauthorised access, disclosure, or loss. These include:
While 92pqk takes these measures seriously, no digital platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their 92pqk account and to enable any available two-factor authentication. If you suspect your account has been accessed without your authorisation, contact support immediately.
As a 92pqk player, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team via live chat or email at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request.
Request a copy of the personal data 92pqk holds about you, including account information, transaction history, and communication records.
Request correction of inaccurate personal data — for example, a misspelled name or outdated phone number on your account.
Request deletion of personal data where there is no longer a legal or operational reason for us to retain it. Note that transaction records may be retained as required.
Object to how your data is being used in specific circumstances, such as profiling for personalised content recommendations on the platform.
Request your personal data in a structured, commonly used format so that you can transfer it to another service if you choose.
Request that 92pqk pauses processing your data while a dispute or correction request is being resolved, rather than deleting it outright.
92pqk is strictly an adults-only platform. Registration and use of the platform is permitted only for individuals aged 18 and above. The platform does not knowingly collect personal data from individuals under the age of 18.
If a registered account is found to belong to someone under 18, the account will be immediately closed, all balances will be forfeited, and any personal data associated with the account will be deleted to the extent permitted by law. Any deposits made by a minor will be reviewed in line with the platform's refund policy.
Parents or guardians who believe a minor may have accessed 92pqk should contact support immediately. We will investigate and take prompt action. We also recommend using parental control software to prevent underage access to online betting and gaming platforms.
92pqk may update this Privacy Policy from time to time to reflect changes in platform features, data handling practices, or legal requirements. When material changes are made, registered players will be notified via email and/or an in-platform notification.
The revised policy will be published on this page with an updated "last updated" date. Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you do not agree with changes to the Privacy Policy, you may request account closure and we will process it promptly, returning any remaining balance to your verified payment method.
Minor updates — such as clarifications that do not change how data is collected or used — may be made without a formal notification. We recommend reviewing this page periodically, particularly if you notice a change in the "last updated" date.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, the 92pqk support team is available around the clock through the following channels:
When submitting a data access or deletion request via email, please include your registered account email address and a brief description of your request so we can locate your records and process the request efficiently. We may need to verify your identity before acting on the request.
Six ways the platform keeps your personal data safe and under your control
Every connection between your device and 92pqk uses HTTPS with TLS encryption — whether you're depositing via JazzCash, placing a cricket bet, or browsing the slots lobby. Your data doesn't travel in the open.
92pqk never stores your JazzCash PIN, Easypaisa MPIN, or card credentials. Payment authentication goes directly through the provider's secure system — we only receive a confirmation token to match to your account.
Identity documents submitted for verification are handled securely and accessed only by authorised staff for the specific purpose of confirming your account. They are not shared with marketing or analytics services.
92pqk does not sell, rent, or trade your personal data to advertisers, data brokers, or unaffiliated third parties. Your betting history, game activity, and personal details stay within the platform's controlled environment.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are all managed directly from your account settings. Responsible gaming tools work in real time — no waiting for a support agent to apply them.
92pqk keeps data only for as long as genuinely needed — legally, financially, or for dispute resolution. When that period ends, data is securely deleted or anonymised. We don't hold on to data indefinitely just because we can.
92pqk collects only what is needed to run your account, process PKR payments, and keep the platform secure. Data is not sold to advertisers. Payments via JazzCash, Easypaisa, and Raast are tokenised — your credentials never touch our servers. You can request a copy, correction, or deletion of your data at any time. Accounts are closed and data removed upon request, subject to legal retention periods for financial records.
Does 92pqk share my data?
Only with service providers (payment processors, hosting) under strict data agreements, or when legally required.
Can I delete my account data?
Yes. Contact [email protected]. Transaction records may be retained for the legally required period.
Who do I contact for data concerns?
Live chat inside the app, or email [email protected] — available 24/7.
Your data is protected, your PKR payments are secure, and the platform is built for Pakistan players. Cricket, PSL, T20, slots, live casino, and bingo — all in one place. 18+ only. Play responsibly.